Online Reputation Systems
After some googling I found this video about online reputation systems
Online reputation systems
Length: 14 minutes
Online reputation systems - for buyers and sellers on eBay, for contributors on Slashdot and so on - are a fundamental and necessary element to most online communities. Learn how the online reputation systems foster transparency and encourage good behavior among strangers.
Esther Dyson interviews Jim Griffith of ebay
Online reputation systems make it possible to trust people online, for online business you have to have a good reputation. Online reputation systems are build to encourage good behavior reduce fraud.
On slashdot for example you get karma for the quality of your writings, users with good karma are awarded with certain privileges, in that way they don’t just report good behavior they influence it.
No reputation system is perfect.. but in the long run users will learn that they will be always better out, when they have a long time relation than some easy money.
That reputation influence created because friends support friends are a weakness in any reputation system. The only solution is getting the message out, its ok to have a few negative feedbacks
The most important rule for a reputation platform is keep your hands off changing reputation, the system will collapse once the users doesn’t trust it anymore.
also found this link with some ideas
Similar to the “grade inflation” problems common in colleges everywhere, everyone at eBay seems to have the same positive rating of “GOOD COMMUNICATION WOULD USE AGAIN A+++++++++++” which doesn’t really tell you much and becomes meaningless if every bit of feedback looks like that. If you plumb someone’s profile and all their previous transactions, you can eventually figure out if they’ve moved any big ticket items but it’d be great if that information (which is already in the database) could be surfaced and used to assess an adjusted reputation (”This user has been rated positively on 125 sales of items over $500“. Other bits of info could include things like location of both the seller and the buyers (I’ll trust a seller in Spain if they have lots of high ranking sales to others in my country).
Fix some ebay feedback problems -
Some fixes have been proposed, including:
- letting you see the count of total auctions the party has been buyer or seller in, so you can see how many resulted in no feedback at all. Right now only eBay knows how large that number is.
- double-blind feedback. That is to say that feedback is not revealed until both parties have entered it, or if only one party enters it, after the feedback period has expired.
- Marking revenge feedback, ie. putting a mark next to negatives that were a response to an outgoing negative.
Thus you could have very low fear of revenge feedback and there would be no argument about who should go first.
